Frequently Asked Questions
Your questions answered.
What documents do I need to rent a car?
You will need a valid driver’s license and passport (or national ID for Lao citizens). International drivers may require their national license and an International Driving Permit.
Can I add an additional driver?
Yes, you can add an additional driver at no extra charge. The additional driver must also present a valid driver’s license and passport/ID.
What if I have a breakdown?
Contact our 24/7 support hotline. We provide immediate assistance or a replacement vehicle whenever needed.
Is insurance included?
Yes, all rentals include comprehensive insurance for your safety and peace of mind.
Can I extend or change my reservation?
Contact us as early as possible and we’ll gladly accommodate changes, subject to availability.